Urgent Hiring In Flipkart

As a Phone Sales Specialist, you will play a crucial role in driving sales and providing exceptional customer service through phone interactions. You will be responsible for understanding customer needs, recommending relevant products, and guiding them through the purchase process. You'll also be responsible for resolving customer queries and ensuring their satisfaction with Flipkart's offerings.

Flipkart Careers

Responsibilities:

Be the first point of contact for customers seeking assistance with phone purchases: Answer their questions, understand their needs, and recommend the best phone based on their budget, preferences, and usage patterns.
Clearly explain product features and benefits: Highlight the key selling points of different phone models and demonstrate how they can address the customer's specific needs.
Navigate complex product information: Possess a deep understanding of phone specifications, features, and latest trends to provide accurate and informative advice.
Build rapport and trust with customers: Actively listen to their concerns, address their objections, and ensure they feel confident and satisfied with their purchase.
Drive sales and achieve targets: Contribute to the team's sales goals by exceeding individual targets and consistently exceeding customer expectations.
Stay up-to-date on industry trends: Continuously learn about new phone releases, features, and market developments to provide the best possible advice to customers.

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Skills:

Excellent communication and interpersonal skills
Strong sales and negotiation skills
Product knowledge of mobile phones
Target-oriented and driven
Adaptability and flexibility
Customer service focus
Tech-savvy and proficient in using CRM software

Tags:

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